Current:Home > MyHow UPS is using A.I. to fight against package thefts-DB Wealth Institute B2 Expert Reviews
How UPS is using A.I. to fight against package thefts
View Date:2024-12-23 18:31:30
An estimated 260 million packages disappeared in the U.S. last year, according to Safewise, many taken right from the front door area while a camera recorded the theft. As the holiday season kicks into high gear, package thefts are a top concern, and one shipping company is using artificial intelligence to combat porch pirates.
Nearly one in four adults had a package stolen in the last 12 months, a survey by Finder said. Theft can be an even more serious problem if those packages contain necessities, like medication, or expensive items.
"This time of year, we ship a lot of gifts, so every package is very special to the person receiving it," said Tarek Saab, president of Texas Precious Metals, whose company ships items like silver bars and gold coins.
This year, Saab is using a new UPS data program called DeliveryDefense, which he says helps them identify addresses that are likely targets for theft.
UPS gave CBS News a look at how the program works.
The A.I.-powered program takes a recipient's address and produces a score — a higher score indicates a higher likelihood of a successful delivery. The scores are created using years of data from previous deliveries and other factors.
For addresses with a low score, the merchant can reroute the item, with the customer's approval, to a UPS Store or other pickup locations.
"About 2% of addresses will be considered low confidence, and we're seeing that represents about 30% of losses our customers are having," Mark Robinson, president of UPS Capital, told CBS News.
At Texas Precious Metals, Saab believes the technology can reduce those numbers.
"We recognize it's computers versus criminals, and we have to use every tech capability that we have to try to circumvent any challenges we might run into," he said.
- In:
- Technology
- Artificial Intelligence
- AI
- UPS
- Crime
Janet Shamlian is a CBS News correspondent based in Houston, Texas. Shamlian's reporting is featured on all CBS News broadcasts and platforms including "CBS Mornings," the "CBS Evening News" and the CBS News Streaming Network, CBS News' premier 24/7 anchored streaming news service.
Twitter InstagramveryGood! (7)
Related
- Arkansas governor unveils $102 million plan to update state employee pay plan
- 2 arrested in suspected terrorist plot at Taylor Swift's upcoming concerts
- 'This is fabulous': Woman creates GoFundMe for 90-year-old man whose wife has dementia
- After 'hell and back' journey, Tara Davis-Woodhall takes long jump gold at Paris Olympics
- She was found dead while hitchhiking in 1974. An arrest has finally been made.
- 2024 Olympics: Runner Noah Lyles Says This Will Be the End of His Competing After COVID Diagnosis
- Shabby, leaky courthouse? Mississippi prosecutor pays for grand juries to meet in hotel instead
- 2 arrested in suspected terrorist plot at Taylor Swift's upcoming concerts
- Lady Gaga Joins Wednesday Season 2 With Jenna Ortega, So Prepare to Have a Monster Ball
- James Webb Telescope reveals mystery about the energy surrounding a black hole
Ranking
- Jennifer Garner Details Navigating Grief 7 Months After Death of Her Dad William Garner
- It Ends With Us' Justin Baldoni Praises Smart and Creative Costar Blake Lively
- 'Chef Curry' finally finds his shot and ignites USA basketball in slim victory over Serbia
- Sydney McLaughlin-Levrone runs away with 400-meter hurdles gold, sets world record
- Jennifer Lopez Gets Loud in Her First Onstage Appearance Amid Ben Affleck Divorce
- Debby bringing heavy rain, flooding and possible tornadoes northeast into the weekend
- Katie Ledecky, Nick Mead to lead US team at closing ceremony in Paris
- Who Is Olympian Raven Saunders: All About the Masked Shot Put Star
Recommendation
-
Congress returns to unfinished business and a new Trump era
-
NYC driver charged with throwing a lit firework into a utility truck and injuring 2 workers
-
A win for the Harris-Walz ticket would also mean the country’s first Native American female governor
-
NYC driver charged with throwing a lit firework into a utility truck and injuring 2 workers
-
Biden, Harris participate in Veterans Day ceremony | The Excerpt
-
The Ultimate Guide to Microcurrent Therapy for Skin: Benefits and How It Works (We Asked an Expert)
-
Missouri voters pass constitutional amendment requiring increased Kansas City police funding
-
2024 Olympics: Why Fans Are in Awe of U.S. Sprinter Quincy Hall’s Epic Comeback